Accessibility Statement

Our Commitment to Accessibility

GGenesis Strategic Solutions LLC is committed to ensuring that our website and digital services are accessible to all individuals, including those with disabilities. We believe that accessibility is essential to providing equitable access to information and services, and we are dedicated to continuously improving the accessibility of our platforms.

This Accessibility Statement outlines our commitment, the accessibility standards we follow, and how to report accessibility issues or request assistance.

Accessibility Standards

WCAG 2.1 Compliance

We are committed to meeting or exceeding the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C). WCAG 2.1 provides guidelines for making web content more accessible to people with disabilities, including those with visual, auditory, motor, and cognitive impairments.

Our commitment to WCAG 2.1 Level AA includes:

• Perceivable Content: Ensuring information and user interface components are presented in ways that can be perceived by all users
• Operable Navigation: Providing keyboard navigation, sufficient time to read and use content, and preventing seizure-inducing content
• Understandable Information: Making text readable, predictable, and assisting users in avoiding and correcting mistakes
• Robust Code: Ensuring compatibility with current and future assistive technologies and browsers

Compliance with the Americans with Disabilities Act (ADA)

GGenesis Strategic Solutions LLC is committed to compliance with the Americans with Disabilities Act (ADA) of 1990, including Titles II and III as they apply to websites, digital products, and virtual services. We adopt the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our current compliance baseline, consistent with U.S. Department of Justice (DOJ) guidance on web accessibility under the ADA and the DOJ's final rule on web accessibility for state and local governments (Title II) issued in April 2024. We are actively evaluating an upgrade to WCAG 2.2 Level AA within the next 12 months.

This commitment applies to:

• ggsso.com and all subdomains
• The CaliberSuite™ AI executive advisor platform
• The Talvori™ operations platform (in development)
• The AI Community member portal
• All workshop materials, replay recordings, and workbooks
• All consulting deliverables and reports

Section 508 Compliance. For federal government clients and prime contractors, we maintain awareness of Section 508 of the Rehabilitation Act of 1973 and its 2018 refresh, which incorporates WCAG 2.0 Level AA. Federal engagement scopes may include additional Section 508 verifications on request.

State Accessibility Laws. We monitor state-level accessibility laws including:

• California Unruh Civil Rights Act
• California AB 1757 (web accessibility rulemaking, pending)
• New York State Human Rights Law
• Comparable state statutes that extend ADA-like protections to private-sector websites and services

Alternative Format Access. If you need any critical content in an alternative format (large print, screen-reader-friendly PDF, plain text, or audio narration), email ggcarrabbia@ggsso.com with the subject line "ALTERNATIVE FORMAT REQUEST" and we will provide the requested format within 10 business days at no additional cost.

Reporting Accessibility Issues. If any content or feature does not meet these standards, we treat that as a defect to be remediated. You may report accessibility issues through any of the following channels:

• Email: ggcarrabbia@ggsso.com with subject line "ACCESSIBILITY ISSUE"
• Voicemail: leave a message referencing the specific page or feature
• Mail: GGenesis Strategic Solutions LLC, 313 Sandy Bay Drive, Broussard, LA 70518

We will acknowledge receipt within 5 business days and provide either a remediation plan or alternative access method within 10 business days. For critical accessibility barriers that prevent access to time-sensitive content (such as a workshop link on the day of the workshop), we will provide alternative access within 24 hours where feasible.

Retaliation Prohibited. Consistent with ADA Section 12203, GGenesis prohibits retaliation against any individual who reports an accessibility issue in good faith or requests an accommodation. We do not restrict access to services, refuse to serve, or apply differential pricing based on the exercise of accessibility rights.

Accessibility Features

Ongoing Accessibility Improvements

Regular Testing and Audits

We conduct regular accessibility testing and audits to identify and resolve accessibility issues. Our testing includes:

• Automated accessibility scanning and validation
• Manual testing with assistive technologies
• User testing with individuals with disabilities
• Third-party accessibility audits and assessments

Continuous Improvement

Accessibility is an ongoing commitment. As we update our website and services, we continuously work to maintain and improve accessibility standards. We stay informed about the latest accessibility best practices and implement improvements as they become available.

Third-Party Content and Services

While we strive to ensure all content on our Site is accessible, some third-party content or services integrated into our Site (such as embedded videos or external tools) may have limited accessibility features. We are working with our partners to improve the accessibility of all integrated content and services.

Accessibility Accommodations

Requesting Accommodations

If you experience difficulty accessing any content on our Site or using our services, we encourage you to contact us. We are happy to provide alternative formats or accommodations to ensure you can access our information and services.

We can provide:

• Documents in alternative formats (large print, Braille, audio, digital)
• Detailed descriptions of visual content or imagery
• Transcripts of video or audio content
• One-on-one assistance with site navigation or service access
• Accessible versions of downloadable materials
• Accommodation for learning differences or other accessibility needs

How to Request Accommodations

To request accessibility accommodations or alternative formats, please contact us at:

Email: ggcarrabbia@ggsso.com
Subject line: "Accessibility Request"
Response time: We will respond to accessibility requests within 2 business days

Please include a description of the accommodation you need, the specific page or service you are accessing, and your preferred contact method. We are committed to responding promptly to all accessibility requests.

Reporting Accessibility Issues

How to Report Problems

If you encounter accessibility barriers or issues on our Site, please report them to us immediately. Your feedback helps us identify and fix accessibility problems. To report an accessibility issue, please:

• Email us at ggcarrabbia@ggsso.com with the subject line "Accessibility Issue"
• Describe the page or feature where you encountered the issue
• Explain the specific accessibility barrier you experienced
• Provide any relevant details about your assistive technology or browser
• Include your preferred contact method for our response

What Happens After You Report

Upon receiving an accessibility report:

• We will acknowledge your report within 2 business days
• Our accessibility team will investigate the issue
• We will work to resolve the issue promptly
• We will follow up with you regarding the resolution
• We will take steps to prevent similar issues in the future

Accessibility Training and Commitment

Our Team

Our staff receives training on accessibility standards, best practices, and the importance of inclusive design. We are committed to maintaining accessibility expertise within our organization and staying current with accessibility developments and standards.

Long-Term Vision

Accessibility is not a one-time project but an ongoing commitment. We are dedicated to:

• Designing all new features and content with accessibility in mind from the start
• Regularly updating and improving existing accessible features
• Incorporating user feedback from individuals with disabilities
• Staying informed about emerging accessibility technologies and standards
• Providing training and resources to our team

Third-Party Services and Links

Our Site may contain links to third-party websites and services. While we strive to link to accessible resources, we cannot guarantee the accessibility of all external websites. If you encounter accessibility issues on a third-party site linked from our Site, please report it directly to that organization.

We also use third-party services such as Google Fonts, EmailJS, and Google Sheets for certain functionality. These services have their own privacy and accessibility policies. We encourage you to review their policies and contact them directly if you have accessibility concerns about their services.

Accessibility and Training Services

Virtual Accessibility

Since our training courses and consulting services are 100% virtual, we are committed to ensuring they are accessible to all participants. This includes:

• Providing captions and transcripts for all video content
• Offering keyboard navigation and screen reader compatibility for all platforms
• Allowing flexible participation options (e.g. audio-only, text-based chat)
• Providing alternative formats for course materials and training resources
• Working with participants to accommodate accessibility needs

Requesting Accommodations for Services

If you are a customer or participant in our training courses or consulting services and require accessibility accommodations, please contact us at ggcarrabbia@ggsso.com with "Service Accommodation Request" in the subject line. We will work with you to ensure you can fully participate in and benefit from our services.

Contact for Accessibility Questions

For any questions about accessibility, to report an accessibility issue, or to request accommodations, please contact us:

GGenesis Strategic Solutions LLC
Email: ggcarrabbia@ggsso.com
Subject: "Accessibility" (any inquiry)
Location: Broussard, Louisiana
Website: www.ggsso.com

We are committed to responding to all accessibility inquiries within 2 business days. Thank you for helping us make our Site and services accessible to everyone.